This intensive 1 day, hands-on The New Team Leader/ Supervisor/ New Manager course helps you gain comprehensive, practical skills any successful first-time team leaders/ supervisors/ new managers need to transition to management roles.

Often professionals are promoted as they achieved success as individual contributors and find themselves in charge of those who worked alongside them previously. In your new role as a team leader, supervisor or new manager, your attitude and your actions will set the pace for your entire staff.

New team leaders, supervisors or managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to effectively delegate, prioritise, conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.

In this course, you will learn how to become a confident and respected leader by establishing your authority, setting reasonable standards for your team, getting results through your staff, and becoming an effective coach and counsellor.

Throughout the course interactive exercises will ensure your success.