Conflict management involves efficiently addressing and resolving conflicts in professional and personal settings. Learn how to identify different types of conflicts and handling techniques.

Managing Conflict - Classroom

As a leader, it is crucial to effectively manage conflicts in order to increase success. Learn the necessary skills to manage workplace conflicts and reduce their presence.

Managing Conflict - Virtual

As a leader, it is crucial to effectively manage conflicts in order to increase success. Learn the necessary skills to manage workplace conflicts and reduce their presence.

Handling Difficult People and Situations - Classroom

Working effectively with customers and suppliers is crucial and requires strong interpersonal skills. Learn how to find common ground, manage emotions, and chart a productive path forward.

Handling Difficult People and Situations - Virtual

Working effectively with customers and suppliers is crucial and requires strong interpersonal skills. Learn how to find common ground, manage emotions, and chart a productive path forward.

Negotiating Skills - Classroom

Negotiation is a practice of fulfilling our needs while preserving relationships. Learn negotiation principles, strategies, and new collaboration and cooperation concepts.

Negotiating Skills - Virtual

Negotiation is a practice of fulfilling our needs while preserving relationships. Learn negotiation principles, strategies, and new collaboration and cooperation concepts.